Frequently Asked Questions

Every project is different, so pricing depends on the size, design complexity and materials chosen. As a rough guide, a simple under stair cupboard starts from around £1,200, while a full media wall with LED lighting and electric fireplace typically ranges from £3,500–£6,000. We always provide a detailed fixed-price quote after the free home consultation — no hidden extras or surprises.

From initial consultation to finished installation, most projects take 3–6 weeks. A straightforward under stair build can be completed in as little as 2 weeks, while larger media walls or multi-room projects may take a little longer. We'll give you a clear timeline after the design stage so you know exactly what to expect.

We're based in Newcastle and cover the wider North East including Gateshead, Sunderland, Durham, Tynemouth, Whitley Bay, North Shields, Jesmond, Gosforth and Hexham. If you're unsure whether we cover your area, just get in touch and we'll let you know — we're happy to travel a bit further for the right project.

Yes. All our work comes with a 10-year workmanship guarantee, so you can have complete peace of mind. Hardware such as hinges and soft-close runners carry their own manufacturer warranty, typically 5+ years from brands like Blum and Hettich.

Absolutely. We offer a wide range of paint colours, real wood veneers, natural wood finishes and hardware options. During your free home consultation we'll bring samples so you can see and feel the materials in person and choose exactly what suits your home.

We use quality materials throughout — moisture-resistant MDF for painted finishes, real wood veneers for a natural look, solid timber accents and premium soft-close hardware from brands like Blum and Hettich. Everything is built to last and finished to an exceptional standard.

You don't need to be there the whole time, but we do ask that someone is available to let us in and to check the finished result. We're always respectful of your home — we protect floors and carpets, keep dust to a minimum and tidy up thoroughly at the end of each day.

Yes, 100% free with no obligation whatsoever. We'll come to your home, take precise measurements, discuss your ideas and inspirations, then follow up with a detailed 3D design and fixed-price quote. If you decide not to go ahead, that's absolutely fine — no pressure, no hard sell.